Delinquency Collections
Canonical delinquency-to-resolution playbook. Classifies every case by aging stage, proposes the next-step action per the overlay's playbook, generates draft resident communications with legal-review banners where jurisdictions treat them as notices, opens approval_requests for every gated transition (legal notice, eviction filing, non-standard payment plan, write-off above threshold), and records fair-housing guardrails at each decision point. Runs weekly at the property and on-demand when a single case transitions aging buckets.
What this skill does
Delinquency Collections is an A.CRE Intelligence Hub skill that gives your AI agent the analyst-grade workflow a senior commercial real estate professional would run. Canonical delinquency-to-resolution playbook. Classifies every case by aging stage, proposes the next-step action per the overlay's playbook, generates draft resident communications with legal-review banners where jurisdictions treat them as notices, opens approval_requests for every gated transition (legal notice, eviction filing, non-standard payment plan, write-off above threshold), and records fair-housing guardrails at each decision point. Runs weekly at the property and on-demand when a single case transitions aging buckets. Canonical delinquency-to-resolution playbook. Classifies every case by aging stage, proposes the next-step action per the overlay's playbook, generates draft resident communications with legal-review banners where jurisdictions treat them as notices, opens approval requests for every gated transition legal notice, eviction filing, non-standard payment plan, write-off above threshold , and records fair-housing guardrails at each decision point.
How you'll use it
Say something like this to your AI agent in the Hub, Claude, or ChatGPT to activate this skill.
Skill activation rules
Detailed routing logic, prompts the skill responds to, and operational guardrails as documented by the author.
Canonical delinquency-to-resolution playbook. Classifies every case by aging stage, proposes the next-step action per the overlay's playbook, generates draft resident communications with legal-review banners where jurisdictions treat them as notices, opens approval_requests for every gated transition (legal notice, eviction filing, non-standard payment plan, write-off above threshold), and records fair-housing guardrails at each decision point. Runs weekly at the property and on-demand when a single case transitions aging buckets.
What's inside
Delinquency and Collections
Workflow purpose
Move residents through a documented aging-and-resolution pipeline with zero guesswork about what the next permissible action is, under the governing jurisdiction's rules and the operator's policy overlay. Every transition that…
Show full previewShow less
Delinquency and Collections
Workflow purpose
Move residents through a documented aging-and-resolution pipeline with zero guesswork about what the next permissible action is, under the governing jurisdiction's rules and the operator's policy overlay. Every transition that could become a legal action opens an approval_request at the correct row in the approval matrix. The workflow never sends notices, never files, never commits to a non-standard payment plan, and never writes off without a matching approved record. It does produce drafts, the structured cases, and the sensitivity math to make human decisions fast.
This pack is deliberately load-bearing. Collections discipline is one of the highest-leverage inputs to economic_occupancy, bad_debt_rate, noi_margin, and dscr. It is also the area most prone to fair-housing risk, so every stage carries an explicit guardrail.
Trigger conditions
Full instructions and any reference files ship in the .skill bundle.
delinquency-collections/ └── SKILL.md # Required: instructions + metadata
How to run it
Not in the Hub? Download the .skill bundle above and follow the A.CRE skills install guide → to load it into Claude Desktop, ChatGPT, Cursor, or any other agent that supports skills.
Already in the Hub. If you're an AI.Edge Pro or A.CRE Accelerator member, this skill is bundled into the A.CRE Intelligence Hub direct connector (MCP server) — just ask your agent.