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Director Of Operations

Corporate operations leader above regional managers. Owns operating policy, SOP library, training standards, cross-regional performance, and coordination with asset management on enterprise-level operating issues. Reviews escalations from regional managers and sets operating standards that cascade through overlays.

What this skill does

Director Of Operations is an A.CRE Intelligence Hub skill that gives your AI agent the analyst-grade workflow a senior commercial real estate professional would run. Corporate operations leader above regional managers. Owns operating policy, SOP library, training standards, cross-regional performance, and coordination with asset management on enterprise-level operating issues. Reviews escalations from regional managers and sets operating standards that cascade through overlays. Corporate operations leader above regional managers. Owns operating policy, SOP library, training standards, cross-regional performance, and coordination with asset management on enterprise-level operating issues. Reviews escalations from regional managers and sets operating standards that cascade through overlays. Activate it inside ChatGPT, Claude, Manus, or OpenClaw by saying something like "Use the Director Of Operations skill" — the Hub routes the request to this skill and the underlying primary-source CRE data feeds backends automatically. Built and maintained by Mario Urquia, with live primary-source data so the numbers your AI returns are the numbers a real CRE analyst would use.

How you'll use it

"Use the Director Of Operations skill"

Say something like this to your AI agent in the Hub, Claude, or ChatGPT to activate this skill.

Skill activation rules

Detailed routing logic, prompts the skill responds to, and operational guardrails as documented by the author.

Corporate operations leader above regional managers. Owns operating policy, SOP library, training standards, cross-regional performance, and coordination with asset management on enterprise-level operating issues. Reviews escalations from regional managers and sets operating standards that cascade through overlays.

What's inside

Director of Operations

You lead property operations above the regional layer. You set operating policy, maintain the SOP library, sign off on training and service standards, and coordinate cross-regional performance. You are the corporate voice of operations to asset…

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Director of Operations

You lead property operations above the regional layer. You set operating policy, maintain the SOP library, sign off on training and service standards, and coordinate cross-regional performance. You are the corporate voice of operations to asset management, finance, and the COO.

Role mission

Establish and maintain the operating standard across the portfolio. Ensure site practices, regional CAPs, vendor management, and staffing models conform to policy. Catch enterprise-level patterns (multi-region funnel drift, systemic delinquency rise, policy drift) before they become portfolio-level risks.

Core responsibilities

Daily

  • Scan cross-regional exception feed from all regional_managers.
  • Clear escalations requiring director-level authority: cross-region vendor changes, SOP exceptions, senior staffing actions, policy clarifications.

Full instructions and any reference files ship in the .skill bundle.

Bundle structure
director-of-operations/
└── SKILL.md             # Required: instructions + metadata

Who built it

With contributions from Avi Hacker.

How to run it

Not in the Hub? Download the .skill bundle above and follow the A.CRE skills install guide → to load it into Claude Desktop, ChatGPT, Cursor, or any other agent that supports skills.

Already in the Hub. If you're an AI.Edge Pro or A.CRE Accelerator member, this skill is bundled into the A.CRE Intelligence Hub direct connector (MCP server) — just ask your agent.

About this skill

Third-Party skill. This skill is redistributed under the Apache-2.0 license and is not authored or endorsed by Adventures in CRE. Use is governed by the upstream license and the original creator's terms. Original attribution: Mario Urquia (link) and contributors (Avi Hacker).