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Renewal Retention

Plans, prices, and executes the renewal cycle for leases in the renewal-offer window. Segments expiring leases into pricing tiers, computes per-tier offers using market_to_lease_gap and prior effective rent, checks every offer against policy bands, and produces a draft communication set with all legal-notice templates flagged for review. Guards against retention through concession creep. Runs monthly at the property and per-tagged trigger when a lease enters its renewal-offer window.

What this skill does

Renewal Retention is an A.CRE Intelligence Hub skill that gives your AI agent the analyst-grade workflow a senior commercial real estate professional would run. Plans, prices, and executes the renewal cycle for leases in the renewal-offer window. Segments expiring leases into pricing tiers, computes per-tier offers using market_to_lease_gap and prior effective rent, checks every offer against policy bands, and produces a draft communication set with all legal-notice templates flagged for review. Guards against retention through concession creep. Runs monthly at the property and per-tagged trigger when a lease enters its renewal-offer window. Plans, prices, and executes the renewal cycle for leases in the renewal-offer window. Segments expiring leases into pricing tiers, computes per-tier offers using market to lease gap and prior effective rent, checks every offer against policy bands, and produces a draft communication set with all legal-notice templates flagged for review. Guards against retention through concession creep.

How you'll use it

"Use the Renewal Retention skill"

Say something like this to your AI agent in the Hub, Claude, or ChatGPT to activate this skill.

Skill activation rules

Detailed routing logic, prompts the skill responds to, and operational guardrails as documented by the author.

Plans, prices, and executes the renewal cycle for leases in the renewal-offer window. Segments expiring leases into pricing tiers, computes per-tier offers using market_to_lease_gap and prior effective rent, checks every offer against policy bands, and produces a draft communication set with all legal-notice templates flagged for review. Guards against retention through concession creep. Runs monthly at the property and per-tagged trigger when a lease enters its renewal-offer window.

What's inside

Renewal and Retention

Workflow purpose

Turn the expiring-lease population into a priced renewal plan that (1) offers every resident a renewal inside the overlay's lead-time window, (2) prices each offer using market_to_lease_gap and the resident's prior effective rent,…

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Renewal and Retention

Workflow purpose

Turn the expiring-lease population into a priced renewal plan that (1) offers every resident a renewal inside the overlay's lead-time window, (2) prices each offer using market_to_lease_gap and the resident's prior effective rent, (3) routes any offer outside policy for approval before send, (4) draft-produces resident communications for review, and (5) tracks acceptance through to executed renewal with a loop back to retention-NPV logic when refusals cluster.

Trigger conditions

  • Explicit: "build renewal strategy", "renewal plan for June", "price renewals for Ashford Park", "retention plan".
  • Implicit: lease with end_date within renewal_offer_lead_time and no renewal_offered event; renewal_offer_rate below target band; renewal_acceptance_rate trend declining over trailing 90 days.
  • Recurring: monthly, one calendar-window ahead (e.g., April build for July expirations) at property grain.

Full instructions and any reference files ship in the .skill bundle.

Bundle structure
renewal-retention/
└── SKILL.md        # Required: instructions + metadata

Who built it

With contributions from Avi Hacker.

How to run it

Not in the Hub? Download the .skill bundle above and follow the A.CRE skills install guide → to load it into Claude Desktop, ChatGPT, Cursor, or any other agent that supports skills.

Already in the Hub. If you're an AI.Edge Pro or A.CRE Accelerator member, this skill is bundled into the A.CRE Intelligence Hub direct connector (MCP server) — just ask your agent.

About this skill

Third-Party skill. This skill is redistributed under the Apache-2.0 license and is not authored or endorsed by Adventures in CRE. Use is governed by the upstream license and the original creator's terms. Original attribution: Mario Urquia (link) and contributors (Avi Hacker).